Marketplace Diversity & Inclusion
Cultural and Situational Awareness
In this course, employees are presented with simulated events and occurrences that can developed into cultural misunderstandings and create significant public relations damage to a business brand.
This course is a great training tool and proactive measure for employers, especially employers that serve the general public. In today's marketplace consumers can leverage social media to socially impact a brand's image. This course is a great hedge on mitigating the high risk associated with cultural misunderstandings in the work and marketplace.
A simple question, can measure your company's exposure to social risks. Are you currently providing Diversity & Inclusion training for your employees?
Retail Customer Sales
Regardless of your business industry, sales is a vital function of your business. Employees that interact with your customers need to understand the nature and art of customer interaction. In this course, employee-apprentice learn the essentials of retail sales. Retail Customer Service is an In depth professional development training program that teaches the psychology of marketing and interacting with consumers.